Coaching for Commitment: Soft Skills Training and Employee Performance Coaching for Managers and Supervisors

We equip leaders, managers, and supervisors with a proven method for effective performance improvement coaching. We offer both in person courses as well as online courses.

Next Public In-Person Courses

Date: April 2023 Dates Pending
Location: Vancouver, BC
Reserve your space in this course, complete the Registration Form

Date: April 2023 Dates Pending
Location: Calgary, AB
Reserve your space in this course, complete the Registration Form


Date: February 2023
Location: Online Course
Take a Tour of the Online Course
Reserve your space in this course, complete the Registration Form

Note: In-House courses offered at a reduced per seat cost, at locations determined by client company or professional development organization sponsoring the course.
Requires minimum 12, maximum 20 participants per group.

About this course

Our aim is to teach soft skills that get results. Leaders manage more effectively, which improves the quality of work life for both employees and their managers.

This course is designed for senior leaders, executives, managers and supervisors with at least 6 months experience dealing with the challenges of managing the performance of others.

Soft Skills Training for Managers and Supervisors:

Correcting poor performance is a task most managers avoid because they don’t know how to discuss problems effectively with employees. This course addresses this dilemma and teaches two methodologies that give managers more confidence to initiate performance related conversations and give corrective feedback that yields results. Course participants have told us they value the fact that the practical skills they learned in the course can be immediately applied on the job to positively impact work relationships and improve the performance of their team.

This  course is designed to give leaders the specific tools and skills they need to manage performance and ensure their employees’ ongoing commitment to superior results.

Over 1400 managers have taken this course and put the skills into action. Many clients consider this course to be a keystone of their supervisor/management development plan, because the methodology works. We know first-hand…. we use the same skills in all our coaching and advisory work.

Course Content

This is a highly practical course that teaches the four coaching conversations managers need to master:

  • Confronting (Performance Improvement through Corrective Feedback): Challenging an employee to do something differently, take on more work, or take the next step in their development. PLUS, how to “coach upward” to gain more support from influencers.

  • Counseling (Problem Solving): Solving any type of performance related problem.
  • Mentoring: Helping an employee learn to develop their career and how to function effectively within the organization.
  • Tutoring: Helping an employee acquire new job related knowledge or skills.
  • Dates:
    April 2023 Dates Pending, Vancouver BC
    April 2023 Dates Pending, Calgary AB
  • Session Length: 2 days: 8:30 am to 4:30 pm.
  • Location: Noted above for each scheduled public course.
    ***Course set-up & facilities are COVID compliant according to the most recent safety recommendations of provincial health authorities.
  • Course includes: Two days of large and small group instruction relevant to leaders in all industries. All course materials including the Coaching for Commitment text book, workbook and post-course tools for evaluating coaching skills.
  • Maximum enrollment is 20 participants. Seats are sold on a first-come, first-served basis and are confirmed once payment is received.
  • Dates:
    Online Instructor Led Sessions (3 hours in length each 8:30 – 11:30 PT):
    February 2023

  • Session Length: Four(4) 3 hour Online Instructor Led Sessions, plus Four(4) Self Directed Learning Modules
  • Location: Instructor led sessions are hosted via the Zoom Platform
  • Course includes: Online instructor led large and small group instruction relevant to leaders in all industries. All course materials including the online Self Directed Learning Resources (available for 1 month after the course ends), the Coaching for Commitment text book, workbook and post-course tools for evaluating coaching skills. Take a Tour of the Online Course.
  • Maximum enrollment is 20 participants. Even though the course is online, we would like to limit the number of participants so there is time for individual input and discussion. Spots are sold on a first-come, first-served basis and are confirmed once payment is received.

For more information, please Connect With Us

Follow-Up Programs

Value-added skills reinforcement is available to course participants in situations where more than 5 individuals, from the same organization, have taken the Coaching for Commitment course.

Please see Coaching for Commitment Skill Reinforcement Sessions for more information.

Interested in this course? Contact Us

Course Testimonials

I have personally taken the Coaching for Commitment course. It is directly relevant for day to day management of staff for optimum performance. The course material is well presented. The instructor is effective and entertaining.
Neil Cumming, President & CEO Levelton Engineering Consultants Ltd.

My experience has shown me that the coaching course was extremely valuable. Anyone can deal with issues that are positive, but Coaching for Commitment has taught me how to deal with the kinds of issues that are unpleasant and often left to fester.
Art McDonald, P.Eng., School District #73

This is a wonderful course that has given me a simple and helpful structure to follow in dealing with problem solving and conflict. I now have the confidence to deal with employees in an assertive, not aggressive way.
Chrystal Blackett, General Manager, Northcountry Insurance

The Coaching for Commitment course has proven to be a key tool for staff mentoring and performance enhancement. Every professional organization that wants to build strong staff support and project teams should have their professional and non-professional leaders attend this course.
Frank Belfry, President, KWL Consulting Engineers

Your experience with us technical types really comes through.
Geoff Burn, P. Eng., Associated Engineering (Ont.) Ltd.

This course was very valuable to me as an agency owner and a manager. Most importantly it provided me with a practical and effective way to approach performance feedback that will make my conversations with employees more successful.
Jim Ball, President, Reliance Insurance Agencies

It is rare to find a course as relevant to the management of people as Coaching for Commitment. It is great to go to a course where the material is actually useful "where the rubber hits the road". The feedback forms from our 16 middle to senior managers at our credit union all indicated the very high quality of the information contained in the material and how very relevant it was to all the managers in the areas of communication and performance improvement. Examples, real life situations, and your professionalism, combined with your sense of humour made this experience one of the best in recent memory.
Michael Wagner, CEO, SASCU

Westmar actively sent our managers to the [management coaching skills course], Coaching for Commitment. In every instance they found the course to be directly related to their day-to-day activities. The lessons learned opened lines of communication and developed strong team skills. Anyone responsible for supervising or managing project teams will find this course valuable.
Stan Cowdell, President, Westmar Consultants

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Who We’ve Worked With