Plain Talk: Communication Skills that Work

Learn your Strengths & Conflict Style

Self awareness leads to improved communication and builds better relationships.

Soft Skills Training for Leadership and Staff Teams:
Plain Talk is an in-house seminar that uses a powerful communications tool, The Strength Deployment Inventory (SDI) to help leaders and their teams improve their communication skills and interpersonal effectiveness.

The SDI helps people identify the strengths they use in relating to others under two kinds of conditions: when things are going well, and when one is under pressure or faced with conflict.

When this tool is used with intact teams as a team building opportunity, the team learns about the communication styles of each member and how unwarranted conflict resulting from communication errors can be greatly diminished. This session builds better rapport in teams, between individuals, and, if the concepts are followed…relationships with anyone such as clients and suppliers, can be positively impacted.

Course Outcomes
  • Improve personal communications skills
  • Learn how your communication style impacts relationships and potential conflict
  • Improve team collaboration, teamwork, mutual respect, and conflict resolution skills
  • Understand and appreciate others’ communication styles
  • Encourage a range of communication styles appropriate to a situation
  • Pre-empt conflict and stress that arises from interpersonal style differences
  • Learn why people do what they do; their motivations for actions
  • Provide a method of easily “speaking” so others will understand by understanding their style
  • When conflict arises, what you can do to deal with it in early stages, using knowledge of your style and what motivates others
Follow-up Programs

SDI Skill Reinforcement Sessions: Value-added skills reinforcement is available to all course participants. Please see SDI Skill Reinforcement Sessions for more information.

Info & Contact
  • Session Length: 2-hour in-house session.

  • Prerequisites: Coaching for Commitment Course
  • Participants: This session is for organizations where five or more people have previously taken the Coaching for Commitment course within the last 6 months.

Personal SDI Chart Sample:
Team Chart Sample:

For more information, please Connect With Us

Interested in this course? Contact Us

Course Testimonials

This is the most enjoyable seminar I've been to. I received valuable information that I can use at work and at home.
Surrey Memorial Hospital Participant

The Strength Deployment Inventory will help me get the best out of myself and my staff.
British Columbia Credit Union Participant

I learned how we can better communicate with each other, especially during times of conflict and understand where we're individually coming from.
Engineering Firm Participant

Thanks for the opportunity to learn more about myself and others.
Association of Neighbourhood Houses Participant

It was fun and very energizing to learn this way. We talked about it for weeks.
Insurance Brokerage Participant

The Strength Deployment Inventory helps to understand self and others and how we/they approach conflict.
Karen Ayres, Manager Compensation, Envision Financial

I didn't look at my watch once!
West Vancouver School District Participant

A most enjoyable workshop - information to use at work and home.
Health Care Education Council Participant

The Strength Deployment Inventory Seminar was the best seminar I've attended.
Capilano College Participant

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