Plain Talk: Communication Skills That Work

About The Course

Plain Talk: Using The Strength Deployment Inventory

Plain Talk is a seminar that uses a powerful communications tool, The Strength Deployment Inventory to help teams and individuals improve their communication skills and interpersonal effectiveness.

The S.D.I. helps people identify the strengths they use in relating to others under two kinds of conditions: when things are going well and when one is under pressure or faced with conflict.

When intact teams understand the communication styles of each member, unwarranted conflict resulting from communication errors is greatly diminished. This session builds better rapport on teams, between individuals, with clients and suppliers.

Session Goals

  • Improve personal communications skills
  • Improve team collaboration, teamwork, mutual respect, and conflict resolution skills
  • Understand and appreciate others’ communication styles
  • Encourage a range of communication styles appropriate to a situation
  • Pre-empt conflict and stress that arises from interpersonal style differences
  • Learn why people do what they do; their motivations for actions
  • Provide a method of easily “speaking” so others will understand by understanding their style. Builds better rapport on teams, between individuals, with clients and suppliers

This session is appropriate for all industries.

Partial Client List

  • Accountants of BC
  • AE Concrete
  • AMEC
  • Associated Engineering
  • Association of Neighbourhood Houses
  • BC Hydro
  • BCIT
  • Canadian Forces Unit
  • Canadian Manufacturers & Exporters
  • Capilano College
  • Chevron Canada
  • City of Surrey
  • Delta Controls
  • Dominion Construction
  • Envision Financial
  • Flynn Canada Ltd.
  • Formashape
  • Graham Construction
  • Health Care Education Council
  • Hoggan & Associates
  • Institute of Chartered Accountants
  • Johnstone’s Benefits
  • JS Redpath
  • KiSei Industries Ltd.
  • Klohn Crippen Berger
  • Knight Piesold
  • Layton Consulting
  • Lehigh Cement
  • Madrone Envrionment
  • MMM Group
  • Pacific Bindery
  • Pan American Silver
  • Reliance Insurance
  • Rio Tinto Alcan
  • RJC
  • School District #73
  • Simon Fraser University Library
  • Special Risks Insurance
  • Stantec
  • Surrey Memorial Hospital
  • Terasen Gas
  • UBC Library
  • West Vancouver School District
  • Whitewater Concrete

Info & Contact

  • Duration: One day
  • Designed for managers, supervisors, front line staff, project teams or any intact team
  • In Canada contact Rachelle Lee
  • In the USA contact Dawn Groves