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Coaching For Commitment: Improving the bottom line through performance, accountability and productivity



Soft Skills Training
For Managers and Supervisors


- Next 2010 Course: Vancouver -

April 20&21, 2010 .. Taking registrations now
for registration information and to reserve space contact Rachelle Lee at: rlee@einblau.com


- 2010 Courses: Edmonton & Calgary -
By Request
for Calgary & Edmonton course enrolment information contact Rachelle Lee at: rlee@einblau.com

The 2010 course cost is $1,095.00 (including GST) all inclusive: 

**Special pricing for APEGBC Members is $1,020.00
**14 Professional Development Hours credited to APEGBC Members

  • two days of small group; instruction particularly relevant to technical environments
  • all course materials (three workbooks, one hardcover book entitled Coaching for Commitment, two different coaching skills assessments, one problem solving skills style self assessment)
  • all food (morning, two breaks, lunch each day)


The Instructors

Harriett Lemer email: hlemer@einblau.com
Vice President

Harriett consults in business management, strategic planning, team building, communications training, organization and leadership development. She has worked in a multitude of industries ranging from insurance to engineering to health care. She is a principal of Einblau & Associates and provides advisory services to clients throughout Canada. Harriett is recognized as an engaging public speaker and trainer who is known for combining warmth and humour with the "straight goods".


Rachelle Lee email: rachellelee@einblau.com
Senior Consultant & Manager, Alberta` Region

Rachelle is a seasoned management consultant, specializing in organization development, leadership training, coaching and strategic planning. She has worked with many industries, including financial services, manufacturing, health care, and engineering. She works with managers and executives across Canada. She is a high energy and engaging instructor who practices what she teaches. She backs her theory with real life examples and has won praise for her down-to-earth approach.


Coaching for Commitment

This is a two-day course designed to give managers the specific tools and skills they need to manage performance and ensure their employees' ongoing commitment to superior results.

Today's workplace asks managers and supervisors to "coach" their employees. This is a course that teaches them how, so that they can do what is asked to of them, and do it well.

This is a highly practical course which teaches the four specific components of coaching - confronting, mentoring, tutoring and counselling.

Course Content

This is a highly practical course which teaches the four specific components of coaching - confronting, mentoring, tutoring and counselling.

  • Confronting (Performance Improvement)
    Challenging an employee to do something differently or to take the next step
  • Counselling (Problem Solving)
    Solving any type of performance related problem
  • Mentoring
    Helping an employee learn to develop their career and how to function effectively within the organization
  • Tutoring
    Helping an employee acquire new job related knowledge or skills

Course Goals

  1. To show how coaching can contribute to employee commitment and sustained superior performance.
  2. To provide managers with a real-world model of coaching and coaching skills that they can use.
  3. To teach an easy to use process for coaching and to demonstrate the skills involved in each of the four types of coaching conversations.
  4. To allow participants to apply the process and skills in practice situations.

Correcting poor performance and performance related problems is a task most managers avoid because they don't know how to discuss problems effectively with employees. This course addresses this dilemma, and managers emerge with a step-by-step way to tackle this problem.

The course material can be immediately applied on-the-job. It is our aim to provide our clients with soft skills training that gets results. Managers manage better which improves the quality of work life for both employees, and their managers!

The 2010 course cost is $1,095.00 (including GST) all inclusive:

  • all course materials (three workbooks, one hardcover book entitled Coaching for Commitment, two different coaching skills assessments, one problem solving skills style self assessment)
  • all food (morning, two breaks, lunch each day)

Follow-Up Coaching Skills Reinforcement - follow this link for details of value-added follow up available to course participants.


Over 500 satisfied managers have taken Coaching for Commitment, a customized course developed by Einblau & Associates. The following is a partial list of companies which have benefited from the course:

  • North Country Ins.
  • Reliance Insurance
  • Special Risks Insurance
  • Maritime Life
  • Murrick Insurance
  • Johnstone's Benefits
  • UBC Library
  • Tech BC
  • Kwantlen College
  • Bond Reprographics
  • EB Eddy
  • Chamberlain Springs
  • Aquatight
  • Bau Wow Design
  • Envision Financial
  • BCMA
  • School District #73
  • Market Explorers
  • Grand Forks C.U.
  • Salmon Arm C.U.
  • Summerland C.U.
  • Van City C.U.
  • Vancouver Sun
  • City of Richmond
  • CA School of Business
  • BCIT
  • Institute of Chartered
    Accountants of BC


  • Comments from past participants:

    "Westmar has been an active participant in Einblau's "Coaching For Commitment" course having sent our senior to middle-management staff to her two-day session over the past three years. In every instance these managers have found her course to be directly related to their day-to-day activities in directing the work of their teams. The lessons learned have opened lines of communication and developed strong team skills. Anyone responsible for supervising or managing project teams will find this course of value."
    Stan Cowdell, President, Westmar Consultants

    "This course was very valuable to me as an agency owner and a manager. Most importantly it provided me with a practical and effective way to approach performance feedback that will make my conversations with employees more successful."
    Jim Ball, President, Reliance Insurance Agencies

    "I have personally taken the Coaching for Commitment course. It is directly relevant for day to day management of staff for optimum performance. The course material is well presented. The instructor is effective and entertaining."
    Neil Cumming, President, Levelton Engineering

    "It is rare to find a course as relevant to the management of people as Coaching For Commitment. It is great to go to a course where the material is actually useful "where the rubber hits the road." The feedback forms from our 16 middle to senior managers at our credit union all indicated the very high quality of the information contained in the material and how very relevant it was to all the managers in the areas of communication and performance improvement. Examples, real life situations and your professionalism combined with your sense of humour made this experience one of the best in recent memory."
    Michael Wagner, CEO, SASCU

    "This is a wonderful course that has given me a simple and helpful structure to follow in dealing with problem solving and conflict. I now have the confidence to deal with employees in an assertive, not aggressive way."
    Chrystal Blackett, General Manager, Northcountry Insurance

     

        In Vancouver, please call Harriett Lemer at (604) 684-7164 or send an email directly to Harriett at hlemer@einblau.com for registration information and space availability.

        In Calgary, please call Rachelle Lee at (403) 451-9806 or send an email directly to Rachelle at rlee@einblau.com for registration information and space availability.

        Follow-Up Coaching Skills Reinforcement - follow this link for details of value-added follow up available to course participants.
        As well as being offered on an open registration basis, this course is also available "in-house".


     
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