Coaching For Commitment: Improving the bottom line through performance, accountability and productivity
Essential Non-Technical (Soft) Skills Training
For Engineering and Geoscience
Managers and Supervisors
- 2010 Courses: Vancouver -
April 20&21, 2010 .. Taking registrations now
for registration information and to reserve space contact Rachelle Lee at: rlee@einblau.com
- 2010 Courses: Edmonton & Calgary -
By Request
for Calgary & Edmonton course enrolment information contact Rachelle Lee at: rlee@einblau.com
The 2010 course cost is $1,095.00 (including GST) all inclusive:
**Special pricing for APEGBC Members is $1,020.00
**14 Professional Development Hours credited to APEGBC Members
- two days of small group; instruction particularly relevant to technical environments
- all course materials (three workbooks, one hardcover book entitled Coaching for Commitment, two different coaching skills assessments, one problem solving skills style self assessment)
- all food (morning, two breaks, lunch each day)
The Instructors
 Harriett Lemer email: hlemer@einblau.com
Vice President
Harriett consults in business management, strategic planning, team building, communications training, organization and leadership development. She has worked in a multitude of industries ranging from insurance to engineering to health care. She is a principal of Einblau & Associates and provides advisory services to clients throughout Canada. Harriett is recognized as an engaging public speaker and trainer who is known for combining warmth and humour with the "straight goods".
 Rachelle Lee email: rachellelee@einblau.com
Senior Consultant & Manager, Alberta` Region
Rachelle is a seasoned management consultant, specializing in organization development, leadership training, coaching and strategic planning. She has worked with many industries, including financial services, manufacturing, health care, and engineering. She works with managers and executives across Canada. She is a high energy and engaging instructor who practices what she teaches. She backs her theory with real life examples and has won praise for her down-to-earth approach.
This is a two-day course designed to give engineering/geoscience firm managers the specific tools and skills they need to manage performance and ensure their employees' ongoing commitment to superior results.
Today's workplace asks managers and supervisors to "coach" their employees. This is a course that teaches them how, so that they can do what is asked to of them, and do it well.
"This was great! This was the first management course directed solely at
engineers, and it made a huge difference. The course was logically presented
and there was a good balance between lectures and workshops."
Mark Rigolo, P.Eng., Ballard Power Systems |
Course Content
This is a highly practical course which teaches the four specific components of coaching - confronting, mentoring, tutoring and counselling.
- Confronting (Performance Improvement)
Challenging an employee to do something differently or to take the next step
- Counselling (Problem Solving)
Solving any type of performance related problem
- Mentoring
Helping an employee learn to develop their career and how to function effectively within the organization
- Tutoring
Helping an employee acquire new job related knowledge or skills
Course Goals
- To show how coaching can contribute to employee commitment and sustained superior performance.
- To provide managers with a real-world model of coaching and coaching skills that they can use.
- To teach an easy to use process for coaching and to demonstrate the skills involved in each of the four types of coaching conversations.
- To allow participants to apply the process and skills in practice situations.
Correcting poor performance and performance related problems is a task most managers avoid because they don't know how to discuss problems effectively with employees. This course addresses this dilemma, and managers emerge with a step-by-step way to tackle this problem.
The course material can be immediately applied on-the-job. It is our aim to provide our clients with soft skills training that gets results. Managers manage better which improves the quality of work life for both employees, and their managers!
Since the first session in the Spring of 1999, 350 engineering managers (from all levels - CEO through administration managers) have taken this course. They have come from the following consulting firms:
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- Anderson Civil Engineering
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- Northwest Hydraulic Consultants
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- Deere-Hitachi Specialty Products
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- Pottinger Gaherty Env. Consultants
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- Read Jones Christoffersen
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- Carmanah Design & Manufacturing
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Participants have also come from other engineering/technical organizations, including:
Avcorp Industries, BC Hydro, Electronic Arts, Domtar, Vancouver Fire and Security, District of North Vancouver, Carmanah Design and Manufacturing, Deere-Hitachi and Ballard Power Systems.
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Comments from some of the participating engineering firms:
"The Coaching For Commitment course has proven to be a key tool
for staff mentoring and performance enhancement. Every professional
organization that wants to build strong staff support and project
teams should have their professional and non-professional leaders
attend this course."
Frank Belfry, P.Eng., President, KWL |
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"Your experience with us technical types really comes through."
Geoff Burn, P.Eng., Associated Engineering (Ont.) Ltd.
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"Westmar has been an active participant in Einblau's Coaching For Commitment course. We have sent our senior to middle-management staff to her two-day session over the past two years. In every instance these managers have found her course to be directly related to their day-to-day activities in directing the work of their teams. The lessons learned have opened lines of communication and developed strong team skills. Anyone responsible for supervising or managing project teams will find this course valuable.";
Stan Cowdell, P.Eng., President, Westmar |
"I have personally taken the Coaching For Commitment course offered by Einblau & Associates. In addition, Levelton Engineering Ltd. has sent its principals and senior managers. We have found the course material to be directly relevant and useful for our day-to-day management of staff for optimum performance. The course material is well presented, and the instructor is effective and entertaining. We would recommend it for those who must deal one-on-one with employees in difficult situations."
Neil Cumming, P.Eng., President, Levelton |
"My experience has shown me that the Coaching Course was extremely
valuable. Anyone can deal with issues that are positive, but
the Coaching Course has taught me how to deal with the kinds
of issues that are not positive and are often left to fester
as they are unpleasant to deal with."
Art McDonald, P.Eng., Keen |
A recent survey of 500 engineering firms confirmed that communication skills is the most critical skill set for managers and principals linked to long-term profitability and success. This course teaches two key communication skills:
- Coaching conversation skills, specifically: listening, open ended questioning, skills for obtaining good information and rapport building skills
- A sound step-by-step method for conducting coaching conversations with particular emphasis on how to have effective, results oriented, respectful corrective performance feedback conversations.
The course material can be applied on-the-job the next day. It is our aim to provide you with soft skills training that gets results.
Maximum enrollment is 20 participants. Seats are held on a first come, first served basis. Contact Harriett Lemer or Rachelle Lee for registration information and to reserve space (see contact links below). Participants must be managers or supervisors with at least eighteen months of supervisory experience.
If you have any questions or wish to register:
In Vancouver, please call Harriett Lemer at (604) 684-7164 or send an email directly to Harriett at hlemer@einblau.com for registration information and space availability.
In Calgary, please call Rachelle Lee at (403) 451-9806 or send an email directly to Rachelle at rlee@einblau.com for registration information and space availability.
Follow-Up Coaching Skills Reinforcement - follow this link for details of value-added follow up available to course participants.
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