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Resolving conflict allows managers and employees to develop new ideas, solve ongoing problems, and expand their capabilities. Together, we are better than any one of us can be alone. Coaching for Conflict Resolution When only one party is willing to come to the table, we use a process called Coaching for Conflict Resolution. Through our process, we work with the individual to develop a management plan and conflict handling strategy which reduces the harm that might result from the conflict. Conflict Resolution for Two -- or More -- Mediation Mediation is a process in which an impartial third party facilitates a constructive dialogue among individuals in dispute, the purpose of which is a mutually agreeable resolution. The use of a neutral person - the mediator - is advantageous when people are not able to challenge each others' ideas and opinions effectively, without being antagonistic or confrontational.
Working With Conflict - Training Course This 2-day program focuses on relationship-based approaches for resolving conflict in the workplace. Managers are introduced to Relationship Awareness© and to the approaches used by mediators when resolving difficult issues. Combining these practice areas provides a powerful learning experience resulting in leadership, innovation and the creation of new solutions. The incorporation of interactive learning experiences and mediation activities gives participants the chance to practice various approaches to resolving workplace issues using real life examples. Click here or more information on the mediation process. Our Conflict Resolution and Mediation Services are provided primarily by Carol J. Sutton, Cert. ConRes. For contact information please e-mail Ron Einblau at einblau@einblau.com
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